Services

City Directory

Learn how to contact our offices and officials.

Customer Service

Access our customer service resources.

Development Services

Find out how to get your utility service connected to your new house.

Document Center

Geographic Information Systems (GIS) / Maps

View our maps.

Online Payments

Pay your bills online.

Permits & Licenses

Browse permits and licenses.

Public Records Request

Request access to public records.

Public Safety

Get more information about the divisions of the Public Safety Department.

Public Works

Public Works is also responsible for the safe, efficient, and cost effective delivery of water and sewer services for the city as well as the engineering, construction and maintenance of systems relating to the delivery of water and sewer services.

Purchasing

Wherever possible, public procurement encourages a competitive solicitation process.

Request a Work Order

Request a work order.

Trash & Recycling

Get more information about trash and recycling in St. Augustine.

Utilities

Discover how to sign up for utilities for your home like water and wastewater.

Visitor Services

For half a century, visitors to St. Augustine have made the St. Augustine and St. Johns County Visitor Information Center their first stop upon arriving in the Nation’s Oldest City.

Watch Meetings Online

Watch meetings online for our various boards and commissions.

Listen to The Break Room

Hosted by Communications Manager Melissa Wissel, the 15-minute weekly program offers a behind-the-scenes look at the day-to-day operations of city government through conversations with city employees who do the work every day.

Helpful Links

Access helpful links to get you situation in St. Augustine.

General Services

The General Services Department is responsible for the support of both general government services provided to the citizens of the City of St. Augustine, as well as the internal departments that support the infrastructure of the city government.