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Customer Service
Access our customer service resources.
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Development Services
Learn how to request utility availability for properties in St. Augustine, including water and sewer information and connection charges. Find details on renting hydrant meters for construction water and the process for utility connections for commercial, institutional, and subdivision projects within the city's service area.
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Online Payments
Easily manage your payments to the City of St. Augustine online. Pay water, sewer, and trash bills, settle parking tickets, renew business licenses, and submit monthly rental payments conveniently through our secure portal.
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Permits, Forms & Licenses
Explore the range of permits and licenses available in St. Augustine, Florida. Access applications and information for building permits, business licenses (including taxi cab and tour guide), mobile vendor and vehicle for hire permits, right-of-way, street artist, and video/film/photography permits.
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Public Safety
Get more information about the divisions of the Public Safety Department.
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Purchasing
Learn about the City of St. Augustine's purchasing policies, emphasizing fair and open competition for public procurement. Discover guidelines for direct purchases, written quotations, and formal sealed bids, ensuring ethical use of public funds and transparency.
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Request a Work Order
Request a work order.
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Short Term Rentals
Explore regulations, registration requirements, and zoning information for short-term rentals in St. Augustine. Learn about requirements per zoning district, fees, ordinances, and safety requirements.
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Trash & Recycling
Find your residential trash, recycling, and yard debris collection schedule for St. Augustine, including areas north and south of King Street and Anastasia Island. Learn about commercial waste and recycling services, waste audits, and requirements for construction and demolition debris. Contact the Solid Waste Office for missed pickups, special services, or inquiries about hazardous waste and electronics.