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News Flash

SCAM ALERT: Ignore Fake Letters Demanding Payment for City Permits

Fake letters demanding payment for unpaid permits are circulating and are not official City correspondence.

News Flash Posted on November 05, 2025

The City of St. Augustine has been alerted that some residents have received scam letters claiming they owe money for unpaid permits. These letters are not legitimate and do not come from the City or any official department.

Please know:

  • The City will never ask you to wire money for permits or fees.
  • These fake letters may look official, but if something seems off, like a demand for immediate payment or unfamiliar contact info, it’s likely a scam.
  • If the email did not come from a citystaug.com email address it is likely a scam.

What to do if you receive one of these letters:

  • Do not send any money or personal information.
  • When in doubt, contact the City directly using verified contact information to confirm permit status.
  • If you think you may have been a victim of this or any scam, contact the St. Augustine Police Department

  1. NOTICE OF CUSTODIAN OF PUBLIC RECORDS: The City of St. Augustine has designated the City Clerk, Darlene Galambos, its Custodian of Public Records pursuant to Chapter 119, Florida Statutes. Anyone wishing to inspect or copy public records consistent with Florida law should contact the Custodian of Public Records at: 
     
    City of St. Augustine
    Custodian of Public Records
    Darlene Galambos, City Clerk
    75 King Street, PO Box 210
    St. Augustine, FL 32085 
    Phone: 904-825-1007 

    Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
  1. If you have a civil rights or Americans with Disabilities Act (ADA) complaint regarding your ability to participate in a City program or activity please contact the City Clerk at: 
     
    City of St. Augustine
    Darlene Galambos, City Clerk
    75 King Street, PO Box 210 
    St. Augustine, FL 32085 
    Phone: 904-825-1007 

    Si usted tiene una queja con respecto a su capacidad para participar en un programa o actividad de la Ciudad en acuerdo con la Ley de Estadounidenses con Discapacidades o sus derechos civiles, por favor llame al Secretario de la Ciudad al 904-825-1007.
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