Frequently Asked Questions

Unless you are a party to the crash or an insurance company representative, crash reports are only available as public record after 60 days. You may request a copy of the report by contacting the St. Augustine Police Department at 151 King Street Monday through Friday, 8 a.m. to 5 p.m.

Under certain circumstances reports can be faxed or emailed; call for details at 904-825-1074.

Call 904-825-1070 and speak to a dispatcher or come into the station at any time, 24 hours a day, 7 days a week. If it is an emergency, call 911.

Vacancies are posted only when there are openings. A civil service application can be obtained from Human Resources only and cannot be obtained online.

Financial Services at 50 Bridge Street has a drive-through window and free parking in the front of the building. Cash, debit or credit cards can be processed.

Call 904-825-1070 (dispatch) to report a complaint.

Call Community Resource Officer Dee Brown at 904-209-3465.

Do not hang up. If you hang up dispatch will call you back and send an officer to respond to your address. Explain to the operator that you misdialed the phone.

Call 904-824-8304 for non-emergencies.

Most public records can be obtained at the Police Department Monday through Friday from 8 a.m. to 5 p.m.

Report Copy Fees

• Under 10 pages: Free
• 10 or more pages: $2
• Traffic Homicide: $25
• Any other voluminous reports: $15 for every 15 minutes used by the clerk to copy the report

Before 90 days, a copy of a traffic crash report can be obtained by:

• The insurance companies of those involved
• The owners of the vehicles involved
• The parties involved

After 90 days, anyone can get a crash report.