How do I contest/appeal a parking ticket?

In the event you receive a parking ticket and would like to contest it, please call the Parking Supervisor at 904-825-1090 or Customer Service at 904-825-1034, Monday through Friday from 7:30 a.m. to 4:30 p.m.

Or, appear in person at 50 Bridge Street during the same business hours. This must be done within 15 days of receiving the ticket. No appeals will be accepted after the 15th day. Visit the webpage to learn more or download the appeal form (PDF).

Show All Answers

1. What is a parking pay station?
2. What happens if a pay station doesn't work?
3. Can you receive a parking ticket while you are paying at a pay station?
4. What happened to the ParkNow cards?
5. How can a ticket be paid?
6. How will I know how to use the pay stations?
7. When using a pay-station or mobile app, what happens if I purchase one hour of parking and then realize I need two hours? Can I buy another hour?
8. How do I contest/appeal a parking ticket?