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The Archaeology Program strives to work with the homeowner/contractor’s schedule. Depending on current staffing levels and active projects, a minimum of two to four weeks is necessary to investigate a single-family residence. An additional eight weeks have been allotted in the Archaeology Ordinance for commercial developments, which generally are more destructive to archaeological deposits because of their size.
Ideally, this can occur while the construction plans are going through the City's permitting process. We always recommended that property owners submit their A-14 permit application and a site plan with the location of new construction as early as possible, especially for projects within Zone I. This is usually several months prior to ground-breaking activities, thereby minimizing delay.
If a project occurs within an archaeological zone and ground-penetrating activities exceed more than 100 square feet in area and go more than 3 inches deep, a review is required. You will be informed when you apply for a building permit with the City's Planning and Building Department whether these two criteria have been met. If a property recently has been annexed into the city, then the Planning and Building Director and City Archaeologist will make a determination whether the property requires further investigation.
For projects located in Zone I, the fee is 1.5% of the estimated construction cost. In Zone II, the rate is 1.25% and in Zone III, it is 1%. The minimum archaeology fee is $50 and the maximum is $25,000.
Archaeology is meticulous work–often requiring the soil to be shaved away by shovels and trowels a few inches at a time to understand differences in soil composition and to define archaeological features. Currently, the program has two staff members and depends on volunteers to help with the work, but weather conditions, volunteer availability, the number and complexity of archaeological features unearthed, and information to be recorded are all difficult variables to control.
We use historical and previous archaeological data to guide where to test. Usually, the archaeological investigation focuses on areas that will be adversely impacted by the project such as:
No project ever uncovers the same material. Each site in St. Augustine is unique, which is why it is so important to document and preserve our archaeological heritage prior to construction. However, Native American sites predating 1565 generally consist of scattered shell debris, with some artifacts and animal bone. In some cases, soil stains representing the remains of houses and trash deposits have been documented.
Sites associated with the historical occupation of St. Augustine, often contain remnants of:
Artifacts usually included:
According to the City's Archaeological Preservation Ordinance, artifacts are property of the landowner. The City reserves the right to hold the artifacts until they have been analyzed. We highly encourage landowners to donate the artifacts to the City’s collection for permanent curation. This way future generations of researchers and residents can continue to learn from and appreciate St. Augustine's unique past.
Archaeological features are distinct soil stains or deposits, within a defined space, that represent human activity in the past. Features are distinguishable from the surrounding soil based on color and texture, as well as artifact type and quantity. Features can be pits used for the disposal of garbage and human waste or related to the construction of buildings made up of posts, footers, and trenches dug into the ground.
Artifacts are those objects produced, used, and/or modified by humans. Artifacts can include:
Almost all artifacts have little monetary value. However, when artifacts are recovered through the archaeological process, they provide valuable information about the daily lives of people in the past.
Archaeology is essentially the study of trash left by humans. Although many folktales mention caches of hidden treasure in St. Augustine, decades of archaeology has never uncovered any evidence of buried treasure.
The Avenida Menendez Seawall Project is being funded by a $4.73 million grant from the Federal Emergency Management Agency’s (FEMA) Flood Mitigation Assistance Grant program, which covers 75% of the total project cost. The remaining 25% of project costs is funded through a $1.97 million matching grant from the City of St. Augustine from its General Fund, which is being offset by revenues from the City’s Historic Parking Facility. Rates were raised to $10 per day.
The Seawall project costs a total of $6.7 million, with a $4.73 million grant coming from the Federal Emergency Management Agency’s (FEMA) Flood Mitigation Assistance Grant program and a $1.97 million matching grant from the City of St. Augustine.
The Seawall Project is expected to take 12 months beginning in April 2012. It is scheduled for completion in April 2013.
The original seawall was built more than 175 years ago and is made out of aging coquina—a soft limestone of sand and broken shells—which has lost its ability to hold back high waters and is extremely vulnerable to coastal and storm surges. Over time, heavy rains and storms have cause frequent flooding because the wall can no longer protect from this and is crumbling.
Building a new seawall 12 feet out into the bay from the current seawall will ensure the preservation and rehabilitation of the existing 19th century seawall so that it continues to function as a flood prevention device and that its historical significance is preserved. The new wall encapsulates the historic sea wall, protecting it. While the old wall was built out of now-crumbling coquina, the new seawall uses concrete and reinforced steel. When the gap between the two walls is filled in and paved, the seawall will once again serve as a waterfront promenade with a paved walking path, new streetlights and landscaping.
The City of St. Augustine explored multiple options for the restoration or new construction of the seawall south of the Bridge of Lions since 2002 and narrowed it down to four alternatives after much public comment and expert consultation:
The decision to construct the new seawall 12 feet from the original seawall was made after City Archaeologist Carl Halbirt found coquina pavers at the base of the original seawall extending ten feet from the base. The pavers had been covered by silt and oyster beds and had disappeared into shoreline muck over the course of a century. Constructing the wall a dozen feet onward means that the pavers, which are an integral part of the historic wall, could be preserved.
Visit the Team page on our website for a list of participants in this project.
For more information on the studies conducted before the project began, visit our Resources page.
The seawall’s 140-year history begins north of the current section being improved, the year after the completion of the Castillo de San Marcos—1696—when the Spanish began construction of a masonry seawall south from the fort to the Plaza de la Constitucion. The section of the seawall currently under construction and rehabilitation was built in the 1830s and 1840s by graduates from the U.S. Military Academy at West Point to what is today the Florida National Guard headquarters.
This is a City Capital Improvement Project to address current drainage issues in the historic downtown. The project will improve both storm event flooding and nuisance flooding from tides. This will be accomplished through upgrades of the existing stormwater infrastructure, installation of a new stormwater pump station, and construction of a flood wall.
The project construction will be limited to Granada, Cordova and Bridge streets, south of King Street (for the stormwater infrastructure upgrades). There will also be construction on South Street where Lake Maria Sanchez drains into the existing marsh for the stormwater pump station. Finally, the flood wall will be located on the south side of South Street, between the upland (higher ground) and wetlands/marsh. However, the project area benefiting from the stormwater improvements is approximately 200 acres. This is bordered by Martin Luther King Avenue on the West, Avenida Menendez on the East, South Street on the south and Saragossa Street to the north. Please refer to the Basis of Design Report for the project scope and location details.
This project was originally identified in the City’s Stormwater Master Plan Update from 2013. After Hurricane Matthew, the City saw an opportunity to expand the project scope to address the primary flooding issues in the historic downtown, such as certain storm events and also nuisance tidal flooding events. The City applied to FEMA under their Hazard Mitigation Grant Program (HMGP) in 2017 and was awarded the funding in 2018. This was the #1 ranked project in St. Johns County by the Local Mitigation Strategy Task Force.
Per FEMA’s website: FEMA’s vision is to serve as a catalyst that drives increased understanding and proactive action to help people in communities reduce their losses from natural hazards. To support this vision, FEMA funds three Hazard Mitigation Assistance (HMA) grant programs. Hazard mitigation measures are any sustainable action taken to reduce or eliminate long-term risk to people and property from future disasters. The HMGP supports cost-effective post-disaster projects and is the longest-running mitigation program among FEMA’s three grant programs. Studies have shown that every $1 spent equals $6 of future damages mitigated. The purpose of HMGP is to help communities implement hazard mitigation measures following a Presidential Major Disaster Declaration in the areas of the state, tribe, or territory requested by the Governor or Tribal Executive. The key purpose of this grant program is to enact mitigation measures that reduce the risk of loss of life and property from future disasters.
Per the St. Johns County website: In the spring of 1998, the Florida Department of Community Affairs initiated a program to assist local government in developing plans to reduce or eliminate risks to people and property from natural and man-made hazards known as the Local Mitigation Strategy (LMS). The primary objective of the Local Mitigation Strategy is to remove, if possible, or otherwise to limit the losses of life and property due to a disaster. In August of 1998 a St. Johns County LMS Taskforce was organized from a broad cross-section of the County including elected officials, County Staff, representatives from the cities of St. Augustine, Hastings, and St. Augustine Beach, Flagler Estates Road and Water District, Florida Department of Health – St. Johns, Florida Forest Service and Flagler Hospital alongside local businesses and residents. The LMS Taskforce, led by the St. Johns County Division of Emergency Management, has been responsible for developing all work products for the Local Mitigation Strategy including the development of a set of guiding principles, identification of potential hazards affecting the community; identification of people and infrastructure which are vulnerable to hazards; identification of critical facilities which are necessary for maintaining health, safety and welfare of residents before, during, and after a catastrophic event; and the development of a prioritized list of pre and post hazard mitigation initiatives (projects) eligible for funding. The Local Mitigation Strategy is intended to provide one unified program for St. Johns County and its incorporated municipalities.
The Nelmar Neighborhood approached the city administration stating there was a large volume of traffic along its streets unrelated to the residents. Non-residents were using neighborhood streets as if they were feeder roads, moving large numbers of cars from by-passing through a residential area.
Data confirmed the problem. A traffic team that included city staff worked with traffic engineers for a five-month period counting cars at different times of the day and different days of the week. Their work documented the inordinate volume of traffic and confirmed the neighborhood’s concerns. Rather than the average traffic load, the streets were designed for up to 700 cars per day, the volume was greater than 1,000 cars a day.
Traffic calming was put in place but wasn’t effective. Four-way stop intersections, speed humps and increased law enforcement all of which reduced speeding in the neighborhood, were put in place more than ten years ago but did not affect volume. (Constant law enforcement is not affordable or practical.) In addition, the accident rate when compared to a similar neighborhood (Davis Shores) was significantly higher.
St. Augustine Fire Department and the St. Johns County Rescue agree that residential streets, like the ones in Nelmar, are not used to bypass traffic. And they have well-tested procedures for emergencies when there is traffic congestion on the bridge itself, including medical evacuation. In the event access were needed to the neighborhood, emergency vehicles will simply drive over the posts, a feature their design allows.
The city code gives the city manager the right and the responsibility to control traffic on streets in any manner that facilitates traffic movement and safety. One way streets are another example.
Probably the most astonishing information determined by data collection was the very little amount of time that may be saved under the best of circumstances by those who had used Nelmar’s residential streets to avoid the May Street/San Marco Avenue intersection. Travel time from the May Street/Magnolia Avenue intersection to San Marco Avenue, a distance of two-tenths of a mile or 1,500 feet, was determined to be three minutes under normal conditions. It takes at least two minutes to cut-through the residential area and then one still has to wait for an opening in the San Marco traffic, delaying travel time even more. So the time saved was a minute at best.
Yes, but not by much. Here’s how it worked. A majority of the traffic and May/San Marco turns south to reach U.S.1 based on Florida Department of Transport (FDOT) analyses. Of the cars headed north those using the cut-through represented about 10% of the total traffic volume. Those cars that cut through did make the line shorter but reduced travel time by only 1 to 2 minutes in moderate traffic.
In heavy traffic - weekend evenings or “Nights of Lights”- when traffic lined up to the far end of the bridge the reduction was just 3 to 5 minutes. In peak season it’s easy to think that eliminating the cut-through opportunity is to blame for backed up traffic, but the data tells a different story.
There will continue to be traffic challenges in our community and we all will need to adapt our schedules to avoid our own version of rush hour or those weekend days when we know visitation is heavy. There is also a much greater use of WAZE or the traffic feature on Google Maps to check traffic conditions before departing on errands, a very simple way to avoid the shock of gridlock.
It’s no secret that the Florida Department of Transportation (FDOT) will launch work on the reconfiguration of the San Marco Avenue/San Carlos Avenue/May Street intersection this fall, a project estimated to last two to three years. Postponing the installation of the delineator posts until after the intersection work would only increase the volume of vehicles moving through Nelmar.
The city’s traffic team is working with FDOT to limit most construction work to the night hours and to maintain two-way traffic, continuing with the level of service that is in place currently. The good news is that the new intersection design is planned to make backups a rare occurrence in the shorter term. Growth will, of course, continue to be a challenge for all roadways.
The truth is that we have traffic violations throughout our City, and when our police staff sees them, tickets are issued and in this case, the fine is $165. Left turns have been made for many years at that street, so while a hazard exists as it does with many traffic violations, there is no especial increased danger.
Yes. The goal of maintaining the livability, character, and safety of the Nelmar neighborhood was achieved as evidenced by the number of reports of a much greater sense of community in recent weeks as residential characteristics are returning with children playing outside and neighbors more inclined to walk and bike safely. It’s also worth noting that many trips for the residents now take a minute or two longer as well.
No, walk ups, or in this case "float ups" are always welcome. However a reservation will ensure that we have a slip or mooring available for your vessel. A reservations will also make your arrival and check in quicker. For these reasons we always recommend that you make a reservation in advance, even if its on the day of arrival.
Yes, the marina has an hourly rate of $5.00 per hour for a four hour maximum stay. Hourly slips are first come first served. On busy weekends and during busy periods the marina may run out of hourly spaces. If we are out of space when you first check, take a short cruise and check back.
The marina does not make reservations for hourly slips. If you need a guaranteed space on a certain day you will need to make an overnight reservation.
There are no hourly rates for moorings. You are welcome to pay the overnight rate that applies and leave whenever you would like, or check out our hourly slip rates.
Check out is 11:00 am. If you arrive before 11:00 your slip or mooring may not be vacant yet.
If your slip is available, late check out is Noon. If your slip is available and you would like to stay longer, you can pay the hourly rate for a maximum of four hours. If you need to stay later than 4:00 pm you will have to rent the slip for another night.
If your mooring is available late check out is Noon. There are no hourly rates for moorings, so if you need a later departure you will need to rent the mooring for another night.
There are several options for parking in the area.
Most of the area around the marina is metered street parking. For registered guests the marina sells a pass for $20.00 for three days or $50.00 for a month. This pass does not reserve a space but allows you to park in the spaces along the bay front, south of the marina, without paying the meter.
The city operates a parking garage. The entrance is at 1565 Cordova St. This is approximately three quarters of a mile from the marina. Information on the garage and other parking options in St. Augustine is available here
There is non-metered street parking across the Bridge of Lions from the marina.
These are the three most common solutions used by our customers, usually in some combination.
A pay-station is an automated kiosk that accepts:
Watch the Pay Station Demonstration video to see how it works!
The pay station will print a receipt that is to be placed on the dashboard of your vehicle with the expiration time visible. Also known as the "Upside-down Receipt" Citation, it is the driver's responsibility to ensure that the receipt is displayed properly when leaving the vehicle. If a receipt is not face-up with the expiration time showing, a citation will be issued.
Motorcyclists should make sure to take the small section of the pay station receipt with them as proof of payment
If an individual unit malfunctions a report is immediately sent to city staff (via computer) notifying them of a problem. In the meantime, customers can still park by purchasing a receipt from another nearby pay-station.
There is no need to worry about being at a pay station and receiving a parking ticket since stations are within a reasonable, visible distance of the parking spaces. Before issuing a ticket, the Parking Enforcement Officers will check to see if anyone is using a nearby pay station.
A ParkNow card is a card offered to St. Johns County residents for discounted parking of $0.50 an hour instead of the $1.50 an hour rate at meters and pay-stations, and $3 per entry at the Historical Parking Facility. These cards are available for purchase at the city's Financial Services Center at 50 Bridge Street. ParkNow cards may be recharged at 50 Bridge Street, and at the Visitor Information Center.
Yes, there is an initial one-time charge of $2.50 for each card purchased. Once you have used all the time on the card, you may recharge more time on the same card at the city's Financial Services Center or at the kiosk at the Visitor Information Center.
Payment can be made by mail, online, and in-person. If mailing in the payment, please send check or money order made payable to the "City of St. Augustine" for the correct amount, with the ticket number (do not enclose cash). If paying in person, the city's Financial Services Center is located at 50 Bridge Street.
Each pay station provides user-friendly instructions, or you can watch this quick Pay Station Demonstration video.
No, you cannot buy another hour to extend your time. Each ticket will display the purchase and expiration times. Parking enforcement will be based on the expiration time on the ticket. Since both tickets would have been purchased at essentially the same time, both will expire at the same time. You would need to return to the pay station just prior to the expiration and re-purchase a parking receipt for the remaining allowable max time at that location.
In the event you receive a parking ticket and would like to contest it, please call the City's Financial Services Center at 904-825-1034, Monday through Friday from 7:30 a.m. to 4:30 p.m.
Or, appear in person at 50 Bridge Street during the same business hours. This must be done within 15 days of receiving the ticket. No appeals will be accepted after the 15th day. Visit the webpage to learn more or download the appeal form (PDF).
Unless you are a party to the crash or an insurance company representative, crash reports are only available as public record after 60 days. You may request a copy of the report by contacting the St. Augustine Police Department at 151 King Street Monday through Friday, 8 a.m. to 5 p.m.
Under certain circumstances reports can be faxed or emailed; call for details at 904-825-1074.
Call 904-825-1070 and speak to a dispatcher or come into the station at any time, 24 hours a day, 7 days a week. If it is an emergency, call 911.
Vacancies are posted only when there are openings. A civil service application can be obtained from Human Resources only and cannot be obtained online.
Financial Services at 50 Bridge Street has a drive-through window and free parking in the front of the building. Cash, debit or credit cards can be processed.
Call 904-825-1070 (dispatch) to report a complaint.
Call Community Resource Officer Mark Samson at 904-209-3456.
Do not hang up. If you hang up dispatch will call you back and send an officer to respond to your address. Explain to the operator that you misdialed the phone.
Call 904-825-1070 for non-emergencies.
Most public records can be obtained at the Police Department Monday through Friday from 8 a.m. to 5 p.m.
Before 90 days, a copy of a traffic crash report can be obtained by:
After 90 days, anyone can get a crash report.
You may have been stopped because:
Whatever the case may be, we ask that you cooperate and be patient with us.
The police officer will ask for basic information, which may include:
An officer only needs to have probable cause to make an arrest if he/she believes a crime has occurred, is occurring or is about to occur.
To pull a ROW Permit, submit a City ROW application form and a site plan sketch with dimensions. If pavers or other non-standard materials are proposed within the right-of-way area, include a picture or image. Email the completed form and site plan to Public Works Permits, fax to 904-209-4286, or hand deliver to City Hall:75 King StreetLobby B Elevator, 4th Floor, Public Works DepartmentSt. Augustine, FL 32084
View the Permit Fee Schedule (PDF) (see page 2 of the schedule). The appropriate permit fee will be applied based on scope of work. Email Public Works Permits with permit fee questions.
Once the application is received at Public Works, please allow up to 3 business days for the application to be reviewed and processed. The Permit Technician will contact the applicant to notify that the permit has been approved and is ready for pickup, or, ask for additional information if necessary. Email Public Works Permits with any questions.
Over-The-Counter (OTC) Permits may be approved on a case-by-case basis under the following conditions:
Right-of-Way Permits are good for up to 6 months. If an extension is needed, the application and orange placard must be brought into Public Works to request an extension for up to 6 additional months.
Permits are assigned date and time restrictions by City staff based on the location and nature of the work. Work is generally not permitted during Saturdays, Sundays and City observed Holidays. Weekend, holiday and night work may be approved, or required, on a case-by-case basis. The City’s focus first and foremost is public safety, and second, minimizing impacts to neighboring properties and maintaining public use of the right-of-way to the extent possible.
The driveway apron within the right-of-way, from the road up to your property line, should be concrete or coquina concrete, in accordance with standard City details. If you desire to have a non-standard, solid surface (such as paver stones) within the right-of-way, then a Right-of-Way License Agreement and liability insurance requirements will be necessary. View the “Why do I need a Right-of-Way License Agreement” question to view more. The remaining portion of the driveway on your property can be pavers, concrete, asphalt, Number 57 stone granite gravel, any combination thereof, or similar approved surfaces.
The City requires a license agreement for all non-standard materials placed in City rights-of-way, such as:
Standard materials that do not require a license agreement are: asphalt, concrete, coquina concrete, sod/grass. Customers are encouraged to consider revising their plan to use a standard material in the right-of-way, and non-standard materials of their choice on their own property. This option would remove the license agreement requirement. Email Public Works Permits for an example of the Right-of-Way License Agreement with liability insurance requirements.
After you apply for the Right-of-Way Permit (with License Agreement for non-standard materials in the right-of-way), the City will route for staff review, then create the license document specific to your property and project, and send to you with instructions. The application fee is $145 for the Right-of-Way Permit plus $250 for the License Agreement, for a total of $395. (The City covers recording fees for the agreement.)
The Public Works Director reviews these applications. Allow minimum one week for this process and to receive the license agreement document. Once we receive the original signed agreement back from you, it will be placed on the next available City Commission meeting agenda at that time (the deadline is 13 days prior to a Commission meeting).
Items needed for review are:
No. The Right-of-Way License Agreement must be approved by the City Commission at a regularly scheduled Commission meeting prior to any work taking place within or affecting the right-of-way.
The driveway apron in the right-of-way must match standard City details. The maximum width of a residential driveway is 20 feet. There is no minimum driveway width or maximum driveway length. See “Where can I find the City’s driveway details?".
For a single-family home, the Public Works Director will review applications for double driveway connections. The ROW Permit form and a to-scale site plan with dimensions will be required for review. The Director may approve or reject these applications on a case-by-case basis, taking into account public safety, location, spacing between adjoining driveways, etc.Commercial driveways are handled through a separate permitting process. View Commercial Development and Site Construction for more information.
Although City Code does not have specific distance requirements between roadway connections, it is the City Engineer’s responsibility to apply best management practices on a case-by-case basis in accordance with various industry standard traffic control handbooks. Driveways in close proximity to other driveways and/or intersections create a situation where the driver must negotiate multiple conflicts. This situation can lead to poor safety and operational conditions. Proper driveway design can help minimize these concerns.
Objectives of best practices for driveway design are:
You will need to plan enough space between the driveway and side lot line for proper grading on your property to ensure that drainage will not affect the adjoining property. Stormwater must not run off onto other properties. In addition to this, plan for enough room so that the driveway apron in the right-of-way will not affect neighboring driveways or other features such as fire hydrants, drainage inlets, etc.
View the Paving and Drainage Details document (PDF)
AutoCAD drawing files (ZIP) of the Paving and Drainage Details can be downloaded here.
The property owner (or the property developer, or their contractor) is responsible for applying for the Tree Removal Permit (at the City Planning and Building Department). Following City approval of that permit, the customer’s tree company must apply for a separate Right-of-Way Permit at Public Works in order to perform the tree removal work in the City’s right-of-way. The property owner (or the property developer, or their contractor) is responsible for removing the tree at their cost. The City is not responsible for permitting or costs to remove the tree.
Per City Code, Section 22-33, the property owner has the authority and responsibility to repair the sidewalk fronting their property, by securing a licensed and insured contractor and obtaining a City Right-of-Way Permit prior to commencing the work. This is not to say that the City does not replace sidewalks; the City replaces sidewalks in those areas of high priority and where funds have been budgeted for specific streets.
In many cases, contractors hire MOT companies (such as Bob's Barricades, ACME, etc.) to create the MOT Plan. The City does not (and will not) supply examples or guide applicants through MOT design, to limit inadvertent exposure to liability and risk. The applicant submits the MOT plan and the City reviews the plan for compliance with codes, policies, rules and regulations.
Construction water can be provided through rental of a hydrant meter. Apply for a hydrant meter in person at the Customer Service Department located at 50 Bridge Street. Email Customer Service or call at or 904-825-1037 for more information.
The City will not be responsible for proper sizing of utility services for specific buildings and/or uses. This should be determined by the architect, engineer, plumber or builder. Hydraulic calculations may be required to prove correct sizing of service. The Availability Request form should be used to inquire about relocation of existing services or upgrade of a smaller water service to a larger one.
3 inch taps on City water mains are prohibited. However, 3 inch water meters are allowed. - Customer may install a 4 inch tap, then reduce down to a 3 inch meter. No half-size or odd-size water meters or taps are permitted. All 2 inch and larger water services require an above-ground backflow device regardless of use.
Fire protection water services may not be shared with any other type of service line - domestic, landscape irrigation, etc. Services are required to be separate, dedicated taps from the City water main, in accordance with City Code section 26-34(a).
Minimum size for fire sprinkler service is a 2 inch tap and service line with a 2 1/2 inch backflow device with bypass meter. The City's "point-of-service" will be the valve installed at the right-of-way line before the backflow device. Customer's contractor is responsible for all pipe and fittings to connect and install the 2 1/2 inch backflow. Note, a 2 1/2 inch backflow is the smallest device available with a bypass meter. This eliminates the significant cost and space requirements for a large in-ground meter.
The City may allow double or combined services on a case-by-case basis; however, individual water meters are always required. Refer to City utility details for "Manifold Installations".
All new construction or substantial renovations (cost estimate for renovation amounting to 50% or more of building value) must install a separate water service and a separate sewer service for each residential or commercial unit, when it is feasible to do so.
Water service taps may not be split for different uses. Separate domestic, fire sprinkler and/or landscape irrigation taps are required from the City water main.
The installation and/or utilization of "master meters" is not allowed in the City utility system according to the City’s Consumptive Use Permit (CUP) for drinking water from the St. Johns River Water Management District (SJRWMD). The CUP permit states, The use of master meters to supply potable water to any multi-family or multi-unit structure (excluding hospitals, hotels) constructed after the date of permit issuance is prohibited. All individual service connections must be metered. The intent of this requirement, combined with the City’s tiered rate structure, is to encourage water conservation. All residential dwelling units are required to have individual water meters.
The use of master meters to supply potable water to any multi-family or multi-unit structure (excluding hospitals, hotels) constructed after the date of permit issuance is prohibited. All individual service connections must be metered.
City Code Section 26-32 (b) states, Water service lines supplying more than one building from a single water meter are prohibited, except when specifically approved by the city manager. The City will make this decision with the best interest in mind for the Utility and the customers to be served.
Water service lines supplying more than one building from a single water meter are prohibited, except when specifically approved by the city manager.
Regarding fire services, City Code Section 26-34 (a) states, No connections of any kind are allowed to a fire protection service other than those necessary for fire protection. All water used for purposes other than fire protection must be taken from a separate metered tap connected directly to the city main. No person is allowed to use a fire system connection for any purpose other than actually extinguishing a fire.
No connections of any kind are allowed to a fire protection service other than those necessary for fire protection. All water used for purposes other than fire protection must be taken from a separate metered tap connected directly to the city main. No person is allowed to use a fire system connection for any purpose other than actually extinguishing a fire.
To request a fire hydrant flow test, complete Section I of the Fire Flow Test Request form (PDF). Submit the form with a check in the amount of $100 payable to the City of St. Augustine to the Public Works Department:P.O. Box 210St. Augustine, FL 32085
Fire flow tests will typically be scheduled within two weeks from receipt of the request, but may take up to four weeks depending on workload and scheduling.
For utility work on commercial, institutional, redevelopment and subdivision projects, City crews typically do not self-perform this type of work. Generally, such work is deemed to be anything more than service connections for a typical single-family house. For all projects, the City reserves the right to assess the scope in terms of difficulty, design and permitting, equipment, personnel and workload, and determine if City resources will be utilized for the work (or some portion thereof). When the customer/developer is responsible for utility work (determined through the Availability Request process), then civil engineering plans, review and approval by Public Works will be required, and a Florida licensed and bonded underground utility contractor must perform the work to City specifications at customer/developer’s cost. Refer to the City Construction and Dedication Requirements checklist (PDF) for more information.
Generally, the City does not fund or install line extensions or utility upgrades. A permit application and complete set of civil engineering construction plans meeting City requirements is required to be submitted directly to the Public Works Department for review of proposed utilities. New utilities may only be installed in open and improved public rights-of-way or easements as approved by the City.
The developer is responsible for:
The developer is responsible for owning and maintaining all of the remaining utilities on the customer side of the meters and on the subject property. Following acceptance of utilities by the City, the City will own and maintain domestic water lines up to and including:
The City will inspect utility construction by the developer’s Florida licensed and bonded underground utility contractor. The developer, consultants and contractors must adhere to the City’s current Construction and Dedication Requirements in effect at the time of construction. Utilities that are not constructed to City standards and specifications will not be placed in service.
Visit the Development and Utility Connections page for help with plan submittals and requirements.
City utilities can only be installed in public rights-of-way that are opened and improved, or in City tracts or utility easements. Such tracts or easements are only as approved in advance by the City Manager and City Public Works Department on a case-by-case basis. Refer to the City's Standards Manual (PDF) for specific information. Email Public Works Permits for the City's legal form requirements for easements.
All rights-of-way, tracts and easements shall be improved and maintained to provide continuous access. No City utilities shall be constructed in any unimproved area.
Ample clear space between mains and such improvements shall be provided as determined in advance by City staff. City utilities shall not be located along side or rear lot lines. No City utilities shall be located under any structure or feature, including:
The city is required by the Florida Department of Environmental Protection to maintain the stormwater system according to national standards, which include the construction and maintenance of its stormwater infrastructure. The cost of new projects, city labor, equipment, and administration has been funded by the stormwater utility fee since 1993.
An impervious area is defined as the surface within the parcel that does not allow soil infiltration to occur, and includes:
There is a direct relationship between the amount of impervious area and the runoff generated by a parcel, therefore this area is a common basis for the establishment of a stormwater utility user fee.
The city hired a stormwater consultant who evaluated a sample of residential homes in St. Augustine with the use of the latest aerial imagery, assessor’s data and computer geographic systems. The analysis determined that the Single Family Unit (SFU) is equivalent to 2,752 square feet which includes roofed structures, driveways, decks and paved areas.
Remember that you need to consider driveways, patios, paved parking areas, and other impervious areas to estimate your fee. If you still feel that your fee needs an adjustment, please complete and submit the Adjustment Request Form (PDF).
Please note, the fees shown below are effective through September 30, 2019 and are only for flow-based fees; any fees related to hard costs - taps, connections, meters, etc. - are not included. Fees shown are for both water and sewer combined. These figures do not include Northwest Area Forcemain Surcharge fees which may be applicable for specific properties. Fees provided here are for general information only; for an official fee determination, submit a Request form for a specific property. See the Water and Sewer Fee Schedule (PDF) for a complete list of fees.
View the following payment options:
View the process for the Financial Agreement:
Contact the City Finance Department at 904-825-1030 for all questions regarding finance options.
Providing service will take some time! – Typical connections require between 60 days for simple meter-only installations, to 120 days (or more) for new service taps, following payment of connection charges. Some connections may require longer than 120 days for complex projects. It is the customer’s responsibility to pay connection charges enough in advance to allow time for service to be provided. Once installed, a new water meter is locked and can be unlocked once the user sets up a Utility Account.
If your availability request is a true unanticipated emergency situation (for example, if your well has run dry), clearly state "Emergency Request" on your availability application and provide the nature and details of your emergency. In these cases, City staff will do our best to rush the connection process following fee payment by the customer; however, certain regulations (such as utility locates and permits) must still be followed which will take some time beyond our control.
The City will not begin any work to provide service until connection fees are paid. Pay utility connection charges well in advance of when you expect to need utility service. It is your responsibility to allow enough time for service to be provided. Check your Availability Statement for the estimated time required to provide service.
A paid receipt for utility connection charges is required for a Utility Commitment, Building Permit, Business License or Certificate of Occupancy. Your Availability response will state a payment deadline or expiration date after which the response and quoted fees become void.
A paid receipt for utility connection charges is required to start the process of utility service installation. The City cannot install the service taps until you have cleared the area, established the final grade in the area of the water / sewer services, and heavy equipment will not be driving over the area of the taps. The customer is responsible for protecting the water meter and sewer tap during all construction activities. Should damage occur, the customer is responsible for paying the City for any repairs/replacement needed to restore the services to good working order. Following connection fee payment, contact the Utility T&D Department at 904-825-1043 to inquire about the schedule for your service installation.
For single-family residential homes, in some cases you may choose the location along your property boundary (street right-of-way line) where the water / sewer service will be installed. In this case, when you pay connection fees, wood stakes will be provided to you to mark the desired locations. The blue stake is for water service; the brown stake is for sewer service. The City's Utility personnel will inform you if the location of your stake(s) needs to be adjusted. Generally, water / sewer services are not allowed inside driveways or other paved areas unless specifically approved in advance and in writing by the Public Works Department.
There may be existing conditions both above and below ground that might prevent a service line from being installed in a particular place, for example: trees, roots, landscape walls, other existing utilities. It is strongly recommended that you and your plumber coordinate closely with the City for all service line locations. The City will not be responsible for building service lines installed to locations that are unacceptable for City taps to be made. Your water meter and sewer cleanout / valve will be placed at the property line. On rare occasions when the City must install the meter or sewer cleanout / valve on private property, a utility easement will be required.
Set up a Utility Account to have your new water meter unlocked after installation. At any time after you pay connection fees, email City Customer Service or call at 904-825-1037 to set up your account.
Connection charges are established and adjusted from time to time by Resolution of the City Commission passed after public hearing. Charges must be paid prior to service being provided. Customer is responsible for costs associated with making connection to the City utility, including but not limited to:
According to Section 26-51 of the City of St. Augustine Code of Ordinances, Utility Connection Fees must be paid in order to provide utility service. Utility Connection Fees cannot be waived or transferred to/from another property. See the Water and Sewer Fee Schedule (PDF) for a complete listing of fees. Descriptions of the various Utility Connection Fees are provided below:
Flow-based fees cover treatment facility improvements and maintenance, and collection, transmission and distribution system improvements and maintenance. Flow-based fees are calculated based on City Code Sections 26-51 and 26-53. Flow-based fees are a one-time charge for a specific use or flow that is calculated for the property. There is no “generic use” to calculate flow-based fees; the City Public Works Department will not permit “shell buildings”; the applicant must choose a specific use from City Code Section 26-53 for a proposed building or business modification.
If the “Flow” (calculated in gallons per day by City Code Section 26-53) for the proposed use is higher than the flow that was paid for the previous use of that property, then additional flow-based fees will be due to change the use, increase the intensity of use, or add a use. If the proposed flow is equal to or lower than the previous use, then no additional flow-based fees would be due.
The City has the right to charge for extensions and special or non-standard installations. In these cases, actual in-house costs (parts, equipment and labor plus overhead), plus any necessary outside consultant or contractor costs, plus 25% administration.
Submit a Request form to inquire about a Change-of-Use, Increase in Intensity of Use, or Additional Use at a specific property. Proposed building/business changes can trigger required updates to City utility records and flow-based fees may be due.A paid receipt for such utility fees may be required prior to changing the use of a property, increasing the intensity of use, adding a use, and/or to obtain a Building Permit, Business License or Certificate of Occupancy. Paid utility fees for a specific property are attached to that property and are not transferable should the business decide to relocate.
Flow-based fees are calculated based on City Code Sections 26-51 and 26-53. Flow-based fees are a one-time charge for a specific use or flow that is calculated for the property. There is no “generic use” to calculate flow-based fees; the City Public Works Department will not permit “shell buildings”; the applicant must choose a specific use from City Code Section 26-53 for a proposed building or business modification.
If the flow for the proposed use is higher than the flow that was paid for the previous use of that property, then additional flow-based fees will be due to change the use, increase the intensity of use, or add a use. If the proposed flow is equal to or lower than the previous use, then no additional flow-based fees would be due. The flow is calculated in gallons per day (GPD) in accordance with the uses listed in City Code Section 26-53. For this purpose, the term "flow" does not mean actual gallons of water used, such as on a monthly utility bill.City staff will research previously paid flow-based fees (flow credit) using all available resources; however, the ultimate burden for documenting a claim of flow credit rests with the applicant.
Do not assume that an existing or previous business has any "grand fathering" rights in terms of flow credit or paid flow-based fees. Submit a Request form and get the City's official flow credit determination.
The Request Form is also used for the following:
Sometimes, proposed changes of these types trigger a required update to City utility records. Also, flow-based fees may be due because of proposed changes to the building or business. Under section 4, check “Existing building currently connected to City water and sewer” and complete section 5 with as much information as possible. Attach additional pages with a more detailed description of your project. A paid receipt for utility charges may be required prior to changing the use of the property, and/or to obtain a Building Permit, Business License or Certificate of Occupancy.
Paid Utility Connection Charges for a specific property are attached to that property and are not transferable to another property. Paid Utility Connection Charges may only be refunded subject to the conditions stated in City Code Section 26-51(e):
Connection charges paid prior to the installation of facilities to provide service to a property run with the real property benefitted by the services and facilities provided and will be refunded only to the owner of the property at the time of the refund request subject to all of the following conditions:
Quotes for unpaid utility connection charges expire at the end of each City fiscal year (September 30th) or per the "Valid Through" date on Availability Statements. When this occurs, a new availability request would be required to provide current, updated availability and fee quote for the specific property. If there is no change to the City's fee schedule, then City staff may extend Availability Statement expiration dates on a case-by-case basis.
Paid utility connection charges become expired under these conditions:
In the case where utility service to a property has been inactive, abandoned or otherwise unused without payment of service or flow through the service either water or sewer in excess of ten years from the last known paid utility bill, the property is considered abandoned and carries no credit for flow based fees for the property. To re-establish service the application is treated as new service whereby new taps, service line, laterals and payment of the flow proportional connection charges shall be required in accordance with City Code as if a new property.
In the case of a new building to be constructed on the site of a building which was served by city water and/or sewer prior to being demolished, the applicant must pay the flow proportional connection charges established in this chapter based on the increase in flow between the building which was demolished and the new building. The burden for documenting the previous use of the building and the associated flow rests with the applicant. In the event that the previous building was demolished in excess of ten years from the date the new building is built or the city water and/or sewer flow or connections have been unused in excess of ten years from the date that the new building is built, the connection charges established in this article will be based on the new building.
Customer must email the City Customer Service Department or call at 904-825-1037 and request that the water meter be pulled prior to demolition. Customer and customer’s contractor are responsible for protecting existing water and sewer service taps and water meter box during all demolition and construction activities. The City will not be responsible for damage caused during demolition and construction activities. Should damage occur, the customer is responsible for paying the City for any repairs/replacement needed to restore the services to good working order. Customer is responsible for removing the water line from the building up to the meter box and for capping the existing sewer lateral at the right-of-way / property line and for marking its location.
Contact the City Customer Service Department at 904-825-1037 for all questions, information and directives related to the water and sewer account or the water meter and for disconnecting and reconnecting service. Plan ahead and allow ample time for reconnection of services. During construction of the replacement building, the contractor may request a “Construction Water Only” account in contractor’s name to not be charged sewer usage for construction water.
The City of St. Augustine assumes the continued use of all existing water and sewer service taps. Continued use is required, or the unused service must be abandoned at the main line with costs borne by the customer. The City owns the water service from the water main up to and including the meter and meter box and the sewer service from the sewer main up to the right-of-way/property line. The gravity sewer cleanout that is required just inside the customer’s property line is the customer’s responsibility. All plumbing from the water meter and sewer cleanout to the building are the customer’s responsibility.
Customer and customer’s contractor are responsible for installing a sewer cleanout one foot inside the property line (if this cleanout is not present and in good condition). Building sewer connection must be made to lateral stubout, not cut-into cleanout standpipe. Only gasketed fittings are allowed below ground – no screw-on or glued fittings. Cleanout cap must be adjusted to finished grade. Cleanouts in sidewalks shall be ADA compliant. Cleanouts in vehicular traffic areas shall be H-20 traffic rated.
The City of St. Augustine Utility Service Area extends well outside City limits. The City provides water and sewer service in many areas of St. Johns County. Use this interactive GIS map to see the service area boundary, and look up specific properties: City of St. Augustine Utility Service Area Look-up Tool
View a County-wide map of all water/sewer utility companies: St. Johns County Utility Service Areas Map (PDF)
If City water service is available, you are not allowed to install a new well or replace an existing well for drinking water. (Wells are allowed for landscape irrigation water.) If City sewer service is available, you are not allowed to install a new septic tank or replace/repair an existing septic tank.
Gravity sewer is the most common type of sewer service and works exactly how it sounds – sewage flows by gravity from building to sewer lateral and from there to the main sewer line. Pressurized (forcemain) sewer may be an alternative when gravity sewer is not available – sewage is pumped by a grinder pump installed near the building and travels by pressure through collection mains. Typically, a 2 inch sewer tap with check and plug valves is installed at the right-of-way.
Things to keep in mind when getting a sewer installed:
Installation and connection of any type of water or sewer service must be approved and inspected by the City Public Works Department. It is unlawful to connect to a water/sewer system without prior authorization from the utility provider.
Customer is solely responsible for contracting with a plumber to connect the private building water line to the water meter and for all plumbing and maintenance on the customer side of the water meter.
Customer is solely responsible for contracting with a plumber to connect the private building sewer line to the gravity sewer tap, (not to the cleanout standpipe), for installing a cleanout at the property line (if one does not already exist), and for all plumbing and maintenance on the customer side of the cleanout. Cleanout must be adjusted so that the cap is at or above finished grade and located in pedestrian/sidewalk areas shall have caps that are finished flush with grade and be Americans with Disabilities Act (ADA) compliant. Cleanouts located in vehicular traffic areas shall be flush with grade and be H-20 rated.
Public Works will provide the pressure range for pressurized sanitary main connections. Customer is solely responsible for providing, installing and maintaining grinder pump, connection and all plumbing on customer side of sewer tap. Inspection by City of sewer connection is required while trench is open with a startup test of grinder pump with City inspector. Customer must provide copy of grinder pump Performance Curve and Technical Specs to City. Future upgrades to customer's grinder pump may become necessary and will not be the City’s responsibility.
You may leave your well in place for use as landscape irrigation water. However, if you choose to do so, you are required to install a backflow prevention device on the City water service, if one does not already exist.You are required by law to properly abandon your unused septic tank. The St. Johns County Health Department enforces laws related to septic tanks, and the Abandonment Permit that is required. You may be subject to fines if your septic tank is not properly abandoned.
All questions and correspondence related to septic tanks and drainfields should be directed to the County Health Department office at 904-823-2514.
Customer is solely responsible for maintenance and repair of private water/sewer lines from the building (typically, the lines installed by a building contractor or plumber). City is responsible for maintenance and repair of service taps (typically, the portion installed by the City or underground utility contractor.)
On water taps, the City owns and maintains the service tap from the water main up to and including the water meter assembly box, or, up to the property line (if no in-ground water meter is present such as on a fire sprinkler service.) On sewer taps, the City owns and maintains the service tap from the sewer main up to the right-of-way/property line or up to the first cleanout in situations such as condominiums where a right-of-way line may not exist. The gravity sewer cleanout that is required just inside the customer’s property is the customer’s responsibility. On pressurized sewer connections, the plug and check valves are the City's responsibility.
For commercial projects, all existing water and sewer utility services that will no longer be utilized must be properly abandoned by contractor by cutting, capping and repairing service connections at the utility main locations by methods directed by the City Inspector and under City Inspector’s observation. Excavation may be required in order to determine proper abandonment methods.For commercial projects, all existing water and sewer utility services intended to be reused must be investigated by the contractor and contractor is responsible for repairs and/or replacement to renew existing services, meter assemblies and sewer laterals and return to good working order. All investigative and repair/replacement methods will be as directed by the City Inspector and under City Inspector’s observation. Excavation and other procedures such as closed-circuit TV may be required in order to determine proper repair/replacement methods.
At the customer’s request and cost, the City will install a separate water meter for landscape irrigation purposes. The customer will receive a separate monthly utility bill for water use only (no sewer charges) for landscape irrigation meter usage. Follow the following steps to get one installed:
Backflow Prevention devices are required on all fire sprinkler service lines, all landscape irrigation service lines, most commercial buildings, and in some cases residential domestic water services. All costs, installation, testing and maintenance of backflow prevention devices are the sole responsibility of the customer.
Yearly testing reports must be submitted to the Public Works Department. Submit device specifications for City approval prior to installation. Backflow Prevention devices must be tested immediately after installation, and yearly, with test reports submitted to the Public Works. Questions related to backflow prevention should be emailed to the City Environmental Compliance Analyst.
In-Ground Meter or Bypass Detector is required on all backflow devices. In most cases, backflow device must be located immediately after water meter, at street right-of-way line or within 15 feet maximum of water main. For potable/domestic water use, all wetted surfaces of pipes, pipe fittings, plumbing fittings, and fixtures used to convey water must meet the January 4, 2014 “Reduction of Lead in Drinking Water Act” and contain less than 0.25% lead by weight.
For utility work on commercial, institutional, redevelopment and subdivision projects, City crews typically do not self-perform this type of work. Generally, such work is deemed to be anything more than service connections for a typical single-family house. For all projects, the City reserves the right to assess the scope in terms of difficulty, design and permitting, equipment, personnel and workload to determine if City resources will be utilized for the work (or some portion thereof). When the customer/developer is responsible for utility work (determined through the Availability Request process), then civil engineering plans, review and approval by Public Works will be required, and a Florida licensed and bonded underground utility contractor must perform the work to City specifications at customer/developer’s cost. Refer to the City Construction and Dedication Requirements checklist (PDF) for more information.