Create a Website Account - Manage notification subscriptions, save form progress and more.
September 30, 2022
The City of St. Augustine is asking residents to assist its efforts by using and discharging as little water as possible to reduce the amount of wastewater entering the system from all sources such as showers, toilets, washing machines and kitchen sinks. This would include limiting the length of showers, delaying laundry use or only washing essential items, not running water while brushing teeth, shaving or rinsing dishes, and minimizing the number of toilet flushes.
Remember, having water service does not mean sewer service is functioning normally. Toilets may flush sluggishly or there may be no visible signs at all until there is a backup.
Until power is restored to all pump stations, wastewater will not be pumped causing the collection system to fill beyond capacity and wastewater may back up into your building.
City crews continue to work with bypass pumps and generators to restore all pump stations to full service.
For questions or additional information, contact the Public Works Department at 904.825.1040, option 6.