Utilities
-
Utility Accounts / Customer Service
Open a new utility account, close an existing account, pay your utility bill, order construction water service, contact the Customer Service Department.
Link to page -
Water/Sewer Tap Availability Request
Fill out this form to request availability of water and sewer for new utility installations, or to inquire about changing the use of a building for commercial or business purposes.
Link to page -
Water Quality
The City of St. Augustine remains committed to providing clean and safe drinking water. Review the Water Quality Report from previous years.
Link to page -
Boil Water Notices
Learn about the importance of disinfecting your tap water when their is a boil water notice before consuming it.
Link to page -
Backflow Prevention
To prevent backflow into the community water supply, the City must protect against the actual or physical connections through which contaminates can enter (known as cross-connections). When cross-connections cannot be eliminated, mechanical backflow preventers are used to provide a physical barrier to backflow.
Link to page -
PFAS
Review the utility providers in your area.
Link to page -
Wastewater Collection & Treatment
The City’s wastewater collection system is composed of 79.3 miles of gravity sewer conveyance system, 60.7 miles of forcemains, 75 lift stations and 2,100 manholes.
Link to page -
Water Treatment
The Water Treatment Plant supplies the City of St. Augustine with drinking water to over 13,000 potable water customers.
Link to page
-
Stephen Slaughter, P.E.
Utilities Director